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The latest reports from users having issues in Palo Alto come from postal codes 94306.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Problems in the last 24 hours in Palo Alto, California
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Palo Alto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Palo Alto, Santa Clara County, California
The most recent Comcast Xfinity outage reports came from the following cities:San Jose, Sunnyvale, Redwood City, Fremont, Palo Alto, Portola Valley, Santa Clara, Union City, Hayward, San Carlos, Foster City, Campbell, San Mateo, Atherton and Mountain View.
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| City | Problem Type | Report Time |
|---|---|---|
 San Jose | Internet | |
| Sunnyvale | Internet | |
| Sunnyvale | Internet | |
| Redwood City | Internet | |
| Redwood City | Internet | |
| Fremont | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Palo Alto, California
Latest outage, problems and issue reports in Palo Alto and nearby locations:
- Phyxis (@Phyxis) reported fromSanta Clara, California
@thwarted @rands @comcast This is the documented solution to all problems, has been the case since the @ Home (ATHM) days.
- Robot Taylor :: {Expletive Deleted} (@RobotTaylor) reported fromFremont, California
@brentsmi @cloud_opinion Brent... at my new place I went with the only high speed option available: Xfinity.I went “all in” on their equipment (previous brought my own). AP/Router __and__ Xfi pods (mesh).It’s horrible.Tell me what I need from Eere to make it better :-)
- Katie (@k8ie14) reported fromSan Jose, California
@Xfinity need some account help, got stuck I. Automated hell, can’t reach a love agent and your zfinity assistant is running me in circles. PLEASE HELP!!
- Phyxis (@Phyxis) reported fromSanta Clara, California
@thwarted @rands @comcast No, you're missing the point, that is the optimal experience. Customer router is always wrong.
- ANDRÉS BRENDER (@abrenderT48) reported fromRedwood City, California
@comcastcares hi I sent you a DM. No data on my phone I've tried to restart it, reset the network etc and nothing
- SouloAscian (@Le_Hyro) reported fromSan Jose, California
Construction guys cut our cable; Comcast won’t be able to come out to fix it until Sunday morning at the earliest. Looks like I can splice it for now as a temporary fix but my dad won’t let me, so I’ll wait until later in the night to do it
- christian (@AI_for_IT) reported fromSan Jose, California
@radzima @CoxHelp I feel for you bro. I had similar pains with that same modem on Comcast...now working. I suspect you may be hitting same issue...3rd call yielded a provisioning engineer who activated it...others clueless.
- Hong 🚲 (@Quan) reported fromPalo Alto, California
We've been happy with ATT for about a week. Yet @Comcast still won't cancel our service since 6/29. What a joke!
- SouloAscian (@Le_Hyro) reported fromSan Jose, California
Seriously, wtf is with @comcast @Xfinity? Internet has gone down out of nowhere twice today
- Rayna Dolores (@Rayna_Dolores) reported fromSan Jose, California
Either way, comcast, your sh*ts hella blurry right now. WTF?!
- 220LBS On A Good Day (@AZeeee123) reported fromSan Jose, California
70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Diney+, Crunchy Roll, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one. Yeah **** cable
- Kumar Ravi (@kumarraviii) reported fromSan Jose, California
@Xfinity Yeah. I was told the outage will be fixed yesterday itself. But its been going on for more than 48 hours now. And there have sporadic outages all through this month??? Why shall i be paying the internet bill for this month???
- Thinkbig (@AravindBisht) reported fromMountain View, California
@comcastcares how to reach out you guys? It seems to impossible to talk to customer care. My new flex box remote is not working with box, i did all what is given on your website.
- 220LBS On A Good Day (@AZeeee123) reported fromSan Jose, California
70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one.
- Nsharra Spencer (@NsharraSpencer) reported fromSan Jose, California
@comcastcaresComcast doesn't care! I called for customer service and was hung up on by a bot. Told to use chat, hung up on by a bot! I am being robbed by XFINITY. Hello DiretTV, please take my $$. Comcast can suck it.
- ☮AnitaLoverOfPeace☮ (@Anitapeacelover) reported fromSan Jose, California
Flyer from Xfinity, going to be working on enhancing your network and will be doing it in the next couple of days. So service may be down. Please do it all on Monday. I'm good with that.
- Isaiah Grigsby (@IsaiahGrigsby) reported fromSan Jose, California
@YourMobileGeek Really? I just cut my Xfinity WiFi. Piss poor and expensive. Just picked up @sailinternet
- Cyril 🏡 (@_ByCyril) reported fromSan Jose, California
Internet down or Comcast mandated breaktime? 🤔
- Tom Loverro (@tomloverro) reported fromMenlo Park, California
@ManuKumar @comcast @comcastcares I ask because...and this is embarrassing to admit...but I once had a similar issue and it turned out that my enterprise class 8-port dumb switch was apparently malfunctioning...I thought the chances of that thing failing were nil... I’ve also seen cable modems go weird
- ꓄ꂦꌗꃅꀤ (@toshimunesuzuki) reported fromSan Jose, California
@comcast @Xfinity please fix your internet. It's been unreliable and mostly unusable these past few weeks. #comcastoutage
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Brad Walraven (@Brad_Walraven) reported
Dude, I've never experienced a company that doesn't want to hear from their customers as badly as @comcast. The menus are impossible to navigate, take forever to get through, only to be connected to someone that can't understand you and redirects you to four other people. Awful.
- Brian York (@briancyork) reported
And $12ish of that wasn't really a sale yet just marked up something then marked it down to simply just put "sale" on the tag. Kroger and the GOP must think American's are stupid. $KR worst company ever aside from Comcast.
- Dwayne Myers (@DwayneCMyers) reported
@comcastcares can anyone help getting me one of those wifi extenders? I think after having Xfi, my service was to be evaluated and maybe even given an extender for free... Help?
- J (@pueblokc) reported
So comcast error takes down multiple clients, fixing that exposes a cable problem for a p2p link. 6 hrs later it's back up. Now I get to fix my own computer.. which had the m. 2 die. What a day
- Daniella Alexandria 💛🤍💜🖤 (@ASpectreOfSorts) reported
The XFinity Supra's look so ******* stupid.
- Fitts (@imfitts) reported
That wreck just changed the Xfinity race. Ty Dillon had a chance to make a statement and rookie'd it up. Bad night for the 8 too.
- Aidan Rye (@AidanRye4) reported
@Austin_Kone05 Xfinity isn’t terrible but for some reason they all start train racing with about 30 to go and never learn so they wait till the white flag and wonder why it didn’t work every single race down here for the last 3-4 years.
- Will Pesek (@WillPesek_) reported
Feel terrible for Ty Dillon. Was a monster all night for #JoeGibbsRacing in the Xfinity #NASCAR
- #DarrionDaDon 🅙 (@DARRIONDADON_) reported
Anybody got an xfinity login I’m tryna use WiFi till mine come on wed
- Peanutters (@PeanuttersParty) reported
Lol internet still down and chatting xfinity is a ******* robot and then calling is "theres an outage around u so we Are Not going to connect u to a human being until its back :)" Like??????? No eta of when itll be fixed just "were Definitely Fixing It u just have to trust us"
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