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The latest reports from users having issues in San Jose come from postal codes 95141, 95111, 95112, 95134, 95127, 95126, 95116 and 95122.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,299 ratings
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Problems in the last 24 hours in San Jose, California
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in San Jose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near San Jose, Santa Clara County, California
The most recent Comcast Xfinity outage reports came from the following cities:San Jose, Sunnyvale, Fremont, Palo Alto, Milpitas, Santa Clara, Campbell, Los Gatos, Mountain View and Cupertino.
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| City | Problem Type | Report Time |
|---|---|---|
 San Jose | Internet | |
| Sunnyvale | Internet | |
| Sunnyvale | Internet | |
| Fremont | Internet | |
| San Jose | Internet | |
| San Jose | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near San Jose, California
Latest outage, problems and issue reports in San Jose and nearby locations:
- 𝙰𝚊𝚛𝚘𝚗 𝙹𝚊𝚌𝚔𝚜𝚘𝚗 (@aaronjackson88) reported fromSan Jose, California
Between Roku and this sh*tty xfinity service.....
- Mathew Rose (@tach47) reported fromCupertino, California
@comcastcares could use some help with activating my cable card. The lady I spoke to on the phone was clueless and decided to dispatch a few days out instead of being patient.
- Kourtney Burrows (@KourtneyBurrows) reported fromSan Jose, California
@Comcast: “Your service technician will arrive between 2:00-4:00pm on Friday.” 3:34 on Friday: OF COURSE they haven’t arrived yet and will arrive at the latest time possible. 🙄
- Chang Yan (@cyan_binary) reported fromMountain View, California
I’ll never answer strangers phone call anymore. The only one I did today that took me a lot of courage was from Xfinity.
- VR Ranganath (@vr_vrr) reported fromSaratoga, California
@comcastcares why are we having outage in this area everyday multiple times this week. Xfinity internet was supposed to be reliable. Can’t do or watch anything
- ♡ kyra ♡ (@HotCheetoco*ck) reported fromSan Jose, California
bro my xfinity customer support just flirted with me smh
- Jo (Sarah 4 Some) 📚 (@jostraveler) reported fromSunnyvale, California
Glad I don’t pay for cable at corporate housing; this week @Xfinity cable sucks. #JustAudio #ExpensiveRadio #NoVideo
- Antony Copland (@ACFromNorwich) reported fromSan Jose, California
This California heat is ******* with my internet connection so I'm missing parts of the #RAWReunion. @Xfinity in California. **** the Bay Area. 6:15 and it's 31C
- Pratik (@pakkabewda) reported fromSanta Clara, California
@Xfinity you suck. Worst network I have seen so far and I have used bsnl...
- MJohnson (@mcj_81) reported fromSunnyvale, California
@comcast @Xfinity is a f’ing joke! I’m sooo livid. I just spent 1hr 43min (exactly), to complete a transfer of service (which took 2 separate calls). On top of that, I’m FORCED to rent 1 of their modems & can’t use my own, and I’m forced yo pay $27 more a month! (There’s more..)
- Bernard Mel (@Bernard_Mel) reported fromSan Jose, California
@Xfinity Already talked to an agent. He couldn’t fix it. 😑😑😑
- Bernard Mel (@Bernard_Mel) reported fromSan Jose, California
@Xfinity I did get assistant , he didn’t fix it.
- andrew 🐈 rich (@smartwatermelon) reported fromPalo Alto, California
@zanylikethat Not questioning your deeply held beliefs. Far from it. But I’m quite happy with Comcast *Business* class service. Costs more but: no data cap, feels more reliable, instant competent onshore service when needed.
- Eric Vitiello (@pixel) reported fromAgnew, California
@comcastcares Look, every time I chat or call you all nothing changes. This is the third time in the past month that my internet been down. Get it together. You should be embarrassed. My dial up in the 80s and 90s was more reliable.
- Antony Copland (@ACFromNorwich) reported fromSan Jose, California
So I'm missing most of the #RAWReunion because @Xfinity internet connection is atrocious and this stupid hellhole of a state is 90 degrees at 7pm. I'm about to get violent.
- Terry Cato (@terry411cato) reported fromSan Jose, California
@DIRECTV Please get it together and bring back @CBS and @SprintNextstar stations, this is BS. How about I cancel my DirectTv subscription and go with @comcast Cable. Enough is ENOUGH
- Pratik (@pakkabewda) reported fromSanta Clara, California
@Xfinity you suck. Worst network I have experienced so far!! This coming from someone who has used bsnl network at one point.
- MJohnson (@mcj_81) reported fromSunnyvale, California
In summary: called to transfer my @Comcast service. 1hr43 min later: paying $30/more, forced to rent their modem for $13/mth, can’t get my service back till Monday, 1st rep lied and said she completed the transfer but hadn’t. #switchToATT @Xfinity is a joke.
- Detox Poncho (@DetoxPoncho) reported fromSan Jose, California
@kphellothere @Xfinity @comcastcares *sh*t out of them. I know you know what i meant. Carry on.
- Anita❤️LoverOfPeace (@Floydforevermor) reported fromSan Jose, California
@aserious49erfan @nfl49er I have good ol Comcast now Xfinity. Price sucks for the lack of channels but service not bad
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Brad Walraven (@Brad_Walraven) reported
Dude, I've never experienced a company that doesn't want to hear from their customers as badly as @comcast. The menus are impossible to navigate, take forever to get through, only to be connected to someone that can't understand you and redirects you to four other people. Awful.
- Brian York (@briancyork) reported
And $12ish of that wasn't really a sale yet just marked up something then marked it down to simply just put "sale" on the tag. Kroger and the GOP must think American's are stupid. $KR worst company ever aside from Comcast.
- Dwayne Myers (@DwayneCMyers) reported
@comcastcares can anyone help getting me one of those wifi extenders? I think after having Xfi, my service was to be evaluated and maybe even given an extender for free... Help?
- J (@pueblokc) reported
So comcast error takes down multiple clients, fixing that exposes a cable problem for a p2p link. 6 hrs later it's back up. Now I get to fix my own computer.. which had the m. 2 die. What a day
- Daniella Alexandria 💛🤍💜🖤 (@ASpectreOfSorts) reported
The XFinity Supra's look so ******* stupid.
- Fitts (@imfitts) reported
That wreck just changed the Xfinity race. Ty Dillon had a chance to make a statement and rookie'd it up. Bad night for the 8 too.
- Aidan Rye (@AidanRye4) reported
@Austin_Kone05 Xfinity isn’t terrible but for some reason they all start train racing with about 30 to go and never learn so they wait till the white flag and wonder why it didn’t work every single race down here for the last 3-4 years.
- Will Pesek (@WillPesek_) reported
Feel terrible for Ty Dillon. Was a monster all night for #JoeGibbsRacing in the Xfinity #NASCAR
- #DarrionDaDon 🅙 (@DARRIONDADON_) reported
Anybody got an xfinity login I’m tryna use WiFi till mine come on wed
- Peanutters (@PeanuttersParty) reported
Lol internet still down and chatting xfinity is a ******* robot and then calling is "theres an outage around u so we Are Not going to connect u to a human being until its back :)" Like??????? No eta of when itll be fixed just "were Definitely Fixing It u just have to trust us"
