The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 627 |
| Houston, TX | 356 |
| Washington, D.C., DC | 257 |
| Seattle, WA | 245 |
| Philadelphia, PA | 244 |
| Atlanta, GA | 204 |
| Salt Lake City, UT | 194 |
| Denver, CO | 194 |
| Sacramento, CA | 152 |
| San Francisco, CA | 140 |
| Detroit, MI | 136 |
| Indianapolis, IN | 133 |
| Miami, FL | 129 |
| Orlando, FL | 126 |
| Minneapolis, MN | 119 |
| Brooklyn, NY | 108 |
| Portland, OR | 105 |
| Boston, MA | 105 |
| Jacksonville, FL | 89 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 81 |
| Baltimore, MD | 71 |
| New York City, NY | 65 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| San Jose, CA | 48 |
| Nashville, TN | 48 |
| Tacoma, WA | 43 |
| Charlotte, NC | 39 |
| Littleton, CO | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Brad Walraven (@Brad_Walraven) reported Dude, I've never experienced a company that doesn't want to hear from their customers as badly as @comcast. The menus are impossible to navigate, take forever to get through, only to be connected to someone that can't understand you and redirects you to four other people. Awful.
- Brian York (@briancyork) reported
And $12ish of that wasn't really a sale yet just marked up something then marked it down to simply just put "sale" on the tag. Kroger and the GOP must think American's are stupid. $KR worst company ever aside from Comcast.
- Dwayne Myers (@DwayneCMyers) reported
@comcastcares can anyone help getting me one of those wifi extenders? I think after having Xfi, my service was to be evaluated and maybe even given an extender for free... Help?
- J (@pueblokc) reported
So comcast error takes down multiple clients, fixing that exposes a cable problem for a p2p link. 6 hrs later it's back up. Now I get to fix my own computer.. which had the m. 2 die. What a day
- Daniella Alexandria 💛🤍💜🖤 (@ASpectreOfSorts) reported
The XFinity Supra's look so ******* stupid.
- Fitts (@imfitts) reported
That wreck just changed the Xfinity race. Ty Dillon had a chance to make a statement and rookie'd it up. Bad night for the 8 too.
- Aidan Rye (@AidanRye4) reported
@Austin_Kone05 Xfinity isn’t terrible but for some reason they all start train racing with about 30 to go and never learn so they wait till the white flag and wonder why it didn’t work every single race down here for the last 3-4 years.
- Will Pesek (@WillPesek_) reported
Feel terrible for Ty Dillon. Was a monster all night for #JoeGibbsRacing in the Xfinity #NASCAR
- #DarrionDaDon 🅙 (@DARRIONDADON_) reported
Anybody got an xfinity login I’m tryna use WiFi till mine come on wed
- Peanutters (@PeanuttersParty) reported
Lol internet still down and chatting xfinity is a ******* robot and then calling is "theres an outage around u so we Are Not going to connect u to a human being until its back :)" Like??????? No eta of when itll be fixed just "were Definitely Fixing It u just have to trust us"
- JD (@juandiegofergus) reported
@comcastcares Hi, we've been losing connection on and off today. I'm not sure if there's an outage around me or there's something else affecting the connectivity
- brixton accidental (@brixtronix) reported
oh and i had a really great comcast support experience.i realize what i just said and how insane it sounds.
- Bean 🐐 (@BeanAlmighty626) reported
@FromZero_2_Hero It’s with Xfinity but I been had it. They said no outlet in my house has service running thru it so I can’t do nothing
- Dan Mayer (@danmayer) reported
Blahhh spend the entire kids nap on a call with Comcast tech support... really hoping this time we have my connectivity issues get resolved
- Brett Rusche (@coachrusche) reported
@jayski Becoming disenchanted with NASCAR’s idea of pack racing. Camping World race and now Xfinity race not so much about skill but pure luck. Racers move thru the ranks based on skill and great cars, not by pack racing. Indy car had the same problem and the fix isn’t more road courses.
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