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The latest reports from users having issues in Hornsey come from postal codes N8.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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What isn't working?
Please let us know what issue you are experiencing with Hyperoptic:
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In the last three months, how would you rate Hyperoptic?
3.09 out of 5 1,368 ratings
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Problems in the last 24 hours in Hornsey, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
Internet (74%)
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Total Blackout (14%)
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Wi-fi (11%)
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E-mail (1%)
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TV (1%)
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Live Outage Map Near Hornsey, Greater London, England
The most recent Hyperoptic outage reports came from the following cities:London, East Ham, Tottenham, Newham, Isleworth, Watford, Southwark, Hackney, Tower Hamlets, Ealing, Fulham, City of Westminster, Leyton, Islington and Harringay.
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| City | Problem Type | Report Time |
|---|---|---|
 London | Internet | |
| London | Internet | |
| London | Internet | |
| East Ham | Internet | |
| London | Total Blackout | |
| London | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Hyperoptic Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
- LUCA (@Gianluca_Leo) reported fromBarnet, England
FYI, never use @Hyperoptic
- Simon Monger, SCMP (He/Him) (@SimonMonger) reported fromPoplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
- Pharaoh London Cosmetics UK (@pharaohlondonuk) reported fromStratford, England
@Hyperoptic Customer for several years, received outstanding service.
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
- LUCA (@Gianluca_Leo) reported fromBarnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
- Gezgin Kiz (@hamidetekin) reported fromStratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
- Dr Agnes Arnold-Forster (@agnesjuliet) reported fromCamberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
- Kalpitha Reddy (@kalpitha_reddy) reported fromPoplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
- Fursecroft (@Fursecroft) reported fromPaddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
- Alex Pasfield (@The_Stockboy) reported fromLondon, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
- Alex Pasfield (@The_Stockboy) reported fromLondon, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
- Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported fromHarrow Weald, England
Hyperopic is down. Circa 11pm.Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
- Gezgin Kiz (@hamidetekin) reported fromStratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
- special dark (@BabylonCleanser) reported
Virgin media is the worst! Internet is so **** I'm switching to hyperoptic
- Matthew Thompson (@M_at) reported
Complain to ISP about IPv6.Oh we can't suppoort 3rd party routers.Plug in ISP supplied kit instead.ISP Router fails to obtain DHCP lease.So I'm thinking that my kit is not the problem @Hyperoptic
- Aram Jabbari (@aramjabbari) reported
@cbhwood @Hyperoptic I’m pretty sure Comcast will throw a paper bag full of **** at my door whenever I finally move
- HyperopticCS (@HyperopticCS) reported
@Bhavna_ @Hyperoptic We are terribly sorry for the inconvenience caused! We so wish for you to join our network, and we are hoping to have this resolved to both of our satisfaction asap! Expect updates on the ticket you have raised with us!
- Shahaj (@benootral) reported
@HyperopticCS No they are not, they are not being helpful at all and you are keep repeating the same thing, I want to see results not your fake promises, especially to a customer who's been with you for so long, I am truly fed up of hyperoptic
- David Hoyland 🔴⚪⚔️ (@bladesman83) reported
@PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...
- gabriella dezair (@gabrielladezair) reported
Internet has been off since Sunday, being told LIES by @Hyperoptic @HyperopticCS I switched to hyperoptic from sky not long ago. Customer service is terrible. Why is there still no Internet ??!
- Jennifer Riggins💙💛 (@jkriggins) reported
@Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up
- Simon (@cheekygobsh*te) reported
@birdyjon @virginmedia @NOWTVHelp I just got an email that hyperoptic and community fibre coming to my street soon. Can’t wait to leave the poor VM service and the terrible BT/Sky speeds!
- HyperopticCS (@HyperopticCS) reported
@JoshNurney @Hyperoptic Hi Josh! We're sorry to hear that you are without the service activation for so long! We will ask the team with which you have a ticket raised to update you on the situation asap.
